Privacy policy

Last Updated: 09-May-2026

At Neelkanth Store, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

a. Personal Information

We may collect the following details when you register, place an order, or contact us:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by payment gateways)

b. Automatic Data Collection

When you browse our store, we automatically receive:

  • IP address
  • Device information
  • Browser type
  • Pages visited
  • Cookies and tracking data

c. Optional Information

  • Product reviews
  • Feedback or survey responses

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate updates, confirmations, or support
  • Improve website performance and user experience
  • Detect fraud or security risks
  • Send promotional offers (only with your permission)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share information with:

  • Trusted service providers (delivery partners, payment gateways)
  • IT and security partners to protect against fraud
  • Legal authorities if required by law

All third parties are required to protect your data and use it only for service-related purposes.

4. Data Security

We use secure servers and encrypted connections to protect your personal information from:

  • Unauthorized access
  • Modification
  • Disclosure
  • Destruction

Your payment details are handled only by trusted, PCI-DSS compliant payment processors.

5. Cookies

Our website uses cookies to:

  • Improve browsing experience
  • Remember login details
  • Track website traffic
  • Show personalized suggestions

You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You can request:

  • Access to your personal information
  • Correction or updates
  • Deletion of your account or personal data
  • Opt-out from marketing communications

To do this, contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

We do not knowingly collect data from children under 13 years.
If you believe a child has provided information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.